Privacy Policy

 THE CAPSOUL COMPANY SL (“The Capsoul”), which includes companies affiliated with The Capsoul, knows that you may be interested in learning how personally identifiable information, such as name, address, telephone and fax numbers, or mailing address, is used. email, etc. (“Data”), which you provide to The Capsoul For this reason, we have developed this Privacy Policy (“Policy”) to explain the use of your Data, as well as any reasonable precautions to maintain confidentiality and security of your Data.

By ordering any of our products and using our services, you consent to the collection of your Data and accept the use practices described in this Policy, as modified by us from time to time. We reserve the right to change our Policy and encourage you to check this Policy regularly to familiarize yourself with any changes. We will post any new Policy on our website, changing the date that appears in the last paragraph of the Policy.

The terms of this Policy are without prejudice to any contractual terms you may enter into with us, which shall take precedence over the terms of this Policy.


The Capsoul does not collect and process your Data except when it has been voluntarily provided by you. We assure you that our employees abide by strict standards of security and confidentiality and when processing your Data we are committed to adhering to internationally recognized privacy protection standards.


The Capsoul collects and processes your Data only for specific and limited reasons, when you wish to use certain services. For example, we may collect and use your Data to offer you our products or services, to bill you for products or services you request, to check your credit, to offer you products and services we think may be of interest to you, to process your job application, to receive our press releases, or to communicate with you. In addition, we may use your Data to evaluate the effectiveness of our services and improve the experience of our visitors and customers, for our statistics, to assess consumer interests, as well as purchasing and other trends among our customers. customers, and to better determine product development and marketing strategies. By providing your Data, you expressly authorize our use of it. The Capsoul retains your Data only for as long as is reasonably necessary for such purposes and in accordance with any applicable legal or ethical reporting or document retention requirements.

Most of our services do not require any form of registration, allowing you to visit our websites and stores without telling us who you are. However, some services may require you to register. When you register, you may be required to fill in certain fields (some required, some optional) as well as choose a username and password. In these cases, if you choose not to share the Data requested by us, you may not be able to enter certain parts of our websites and we may not be able to respond to your inquiries.


The Capsoul will never sell, lease, share or otherwise distribute or make your Data available to third parties outside of THE CAPSOUL, except where we are required to do so for legal or regulatory reasons. However, Data may be transferred from time to time to third parties acting on behalf of The Capsoul, for further processing in accordance with the purposes for which your Data was originally collected. When disclosure of Data to third parties is likely or necessary for any reason, The Capsoul will ensure that these third parties provide the same level of protection as The Capsoul and, where appropriate,


You have the right to access and update your Data or request that it be deleted. We work to ensure that your Data is up-to-date, accurate and complete. If you wish to access, correct or delete your Data, please contact The Capsoul. Your request will be dealt with promptly and appropriately.


We work to take all reasonable steps not to allow your Data to be seen by third parties other than those acting for or on behalf of The Capsoul and who have agreed to treat your Data confidentially and securely. Access to Data is restricted to only those of our employees who have a need to know and have been trained to observe strict standards of confidentiality in the use of your Data.

To ensure the security and confidentiality of the Data The Capsoul collects online, we use data networks protected, among others, by industry-standard firewalls and password protectors. Although we have tried to create websites that are safe and trustworthy for our visitors, please keep in mind that the Internet is generally not considered a completely secure environment and therefore the confidentiality of Data provided by you or material transmitted via our websites or by email cannot be guaranteed by The Capsoul. Therefore, we are not responsible for, and have no obligation to, the security of your Data while it is in transit via the Internet to us.


The Capsoul may transfer your Data to one of its databases, or to foreign affiliates, partners or group companies, who have agreed to keep your Data confidential and secure outside of your country of residence. If the level of privacy protection in a country does not meet internationally recognized standards, we will ensure that the transfer of your Data to our databases in that country is equally protected and that no transfer of your Data takes place. Data to third parties in those countries. By providing your Data, you explicitly authorize its possible transmission to other companies within The Capsoul group and/or to its partners, and for this purpose, you authorize its transmission to other countries.


Most of the information we collect from our websites is anonymous information. When you visit our websites, we do not collect your personal information, except as you specifically, voluntarily and knowingly provide us with such information. Anonymous information is processed by The Capsoul to help improve the content of our websites, to tailor our sites to visitors’ tastes, and to better understand our visitors and how they use our websites. In doing this, The Capsoul may use “cookie” technology to collect anonymous information, such as browser type, operating system, and date and time of access. Cookies by themselves cannot be used to discover the identity of the user. A “


The Capsoul does not practice “spamming”. Spamming is defined as the sending of unsolicited email, usually of a commercial nature, in large numbers and repeatedly to individuals with whom the sender has had no prior contact or in which the recipient has declined to receive such communications. On the contrary, when we think that one of our products is important to you, we inform you by email giving you the option to choose not to receive this type of service.


To respect children’s privacy and to comply with laws designed to protect minors, persons under the age of 18 should not provide Data. The Capsoul will not knowingly collect, use or disclose Data from persons under the age of 18 without obtaining the prior consent of their legal guardian (parent or guardian).

Our websites are general audience sites that are not designed or intended to collect Data from children under the age of 18. We ask that parents supervise their children while they are online.


As a service to our visitors, our websites may include hyperlinks to other sites that are not operated or controlled by The Capsoul. Therefore, The Capsoul is not responsible and is not legally bound to answer for the content of such websites or their privacy practices. Before you provide your personal information to these non-The Capsoul websites, please be aware that their privacy practices may differ from ours.


If you have questions or complaints about our compliance with this Policy, or if you wish to make any recommendations or comments to improve the quality of our Policy, please contact The Capsoul at the following email: